[afnog] helpdesk and network management system

[Sendoro Juma]

Dear Joseph,

Request Tracker (RT)[http://www.bestpractical.com/rt/] or OTRS 
[http://www.otrs.org/] are the best email/web open source ticketing systems 
ever seen, infact I'm even undecided on what is better btn the two.


On Friday 19 August 2005 18:22, Okoegwale Uwagbale Joseph wrote:
> hello,
>
> i want your advice on helpdesk and network management system using open
> source unix/linux software (single or combination of software).
>
> your advice/leads on this is most appreciated,
>
> thanks and have a great weekend ahead.
>
> Joseph
>
>
>
> "A minority of input produces the majority of results."
> -Pareto Principle (the 80:20 rule)
>
>
>
>
>
>
>
>
> ---------------------------------
>  Start your day with Yahoo! - make it your home page

-- 

Best Regards

---------
Sendoro Juma


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