[afnog] resolved - ? - Re: TR: [Excom] Cannot access networks in Mali from Indian NKN, AWS us-east-1d zone, others

Thu Aug 1 14:09:26 UTC 2013

Matthew,
xenophon, all,

We sent or escalated this to our colleague Alioune in Mali on SOTELMA and as you can see
here they indicate or claim that it is now resolved.

Could you please confirm improvements?

Regards,

Paulos
=======================================
Dr Paulos B Nyirenda
NIC.MW & .mw ccTLD
http://www.registrar.mw
President: AFTLD http://www.aftld.org

On Thu, 1 Aug 2013 13:09:55 +0000, Dr. Alioune Badara TRAORE wrote
> Dear "Feld Marchal Paulos",
> I think it is done.
> 
> Dr Alioune
> 
> -----Message d'origine-----
> De : Batio Thera 
> Envoyé : jeudi 1 août 2013 12:04
> À : Dr. Alioune Badara TRAORE
> Objet : RE: [Excom] [afnog] Cannot access networks in Mali from Indian NKN,
>  AWS us-east-1d zone, others
> 
> Bonjour Alioune,
> D'après le lien dans le mail un seul bloc n'etait pas accessible:27.50.33.5 
> Effectivement il y avait un problème mais c'est corrigé maintenant. Il peuvent 
> tester, ci-joint le test que j'ai fait à partir de leur gateways . Bon ramadan .
> 
> -----Message d'origine-----
> De : Dr. Alioune Badara TRAORE
> Envoyé : mardi 30 juillet 2013 16:29
> À : Batio Thera
> Objet : TR: [Excom] [afnog] Cannot access networks in Mali from Indian NKN,
>  AWS us-east-1d zone, others
> 
> Bonjour Batio,
> J'ai reçu ce mail de problème de routage.
> Pourras tu regarder de ton coté?
> Merci d'avance des informations que tu pourras bien Me fournir.
> Franche collaboration
> 
> Dr Alioune
> 
> -----Message d'origine-----
> De : excom-bounces at aftld.org [mailto:excom-bounces at aftld.org] De la part de Dr 
> Paulos Nyirenda Envoyé : mardi 30 juillet 2013 05:34 À : Alioune Traore; 
> excom at aftld.org Objet : Re: [Excom] [afnog] Cannot access networks in Mali 
> from Indian NKN, AWS us-east-1d zone, others
> 
> Alioune,
> 
> Could you please attend to the complaint on networks in Mali and SOTELMA?
> 
> See below for details.
> 
> Regards,
> 
> Paulos
> ==============================
> Dr Paulos Nyirenda
> Malawi SDNP Coodinator
> 
> ------- Forwarded message follows -------
> Date sent:	Fri, 19 Jul 2013 14:15:03 -0400
> From:	"xenophon\\+afnog" <xenophon+afnog at irtnog.org>
> To:	<afnog at afnog.org>
> Subject:	[afnog] Cannot access networks in Mali from Indian NKN,
> 	AWS us-east-1d zone, others
> Keywords:	
> 
> Hi all,
> 
> We need help escalating this issue within Sotelma or contacting Sotelma's 
> upstream ISPs.
> 
> We operate an EC2 instance in the us-east-1d zone as a SMTP relay and spam 
> filter for several networks in Africa and Asia.  For some time this instance 
> ran without any problems, but recently we have had issues delivering mail to 
> some recipients, as the instance's public IPv4 address was listed as being 
> dynamically assigned and because reverse DNS pointed to amazonaws.com, not our 
> DNS domain.  To correct these problems, we allocated an Elastic IP address and 
> assigned it to the instance (107.21.211.194), then requested the configuration 
> of reverse DNS via
https://aws-portal.amazon.com/gp/aws/html-forms-controller/contactus/ec2
> -email-limit-rdns-request.  Unfortunately, while reverse DNS has been 
> configured correctly, the limits removed, and the EIP delisted from various 
> dynamic-IP blacklists, our instance is now unable to communicate with anything 
> in the network block ML-ALIOUNE-20001030 (217.64.96.0/20), BGP4 AS21271 - and 
> vice versa.
> 
> Likewise, in November 2012 we moved our service desk web app from Washington,
>  DC, to our private data center in Bamako, Mali.  Our ISP for this data center 
> is Sotelma and has IP addresses in the 217.64.96.0/20 network.  Since then our 
> staff in India have been unable to access the service desk.  Further testing 
> shows this to be the same problem as with our EC2 instance - hosts within the 
> Indian National Knowledge Network
> (NKN) also cannot communicate with anything in the 217.64.96.0/20 network.
> 
> Note that we are able to access sites in Mali that connect to the Internet via 
> other Malian ISPs - Afribone and Orange.  Furthermore, this connectivity 
> problem only affects some of our networks.  For example, we have no problems 
> connecting to the ML-ALIOUNE-20001030 netblock from Time Warner Cable or 
> Cincinnati Bell (Fuse) in Cincinnati, Ohio; from the National Institutes of 
> Health in Washington, DC; or from our research sites in Uganda.  Additional 
> testing using Hurricane Electric's looking glass shows similar results - some 
> traceroutes complete successfully while others don't.
> 
> I have posted the traceroutes at
> https://web.irtnog.org/~xenophon/pastebin/traceroutes-to-sotelma.zip.
> 
> At this point we have contacted Sotelma in Mali regarding this issue - and 
> haven't gotten a response from their technical support.  However, the problem 
> may lie with Sonatel (Sotelma's upstream ISP) or France Telecom (Sonatel's 
> upstream ISP).  If possible, we would like help escalating this issue within 
> Sotelma or help contacting Sonatel or France Telecom.
> 
> Best wishes,
> Matthew
> 
> --
> I FIGHT FOR THE USERS
> 
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Paulos
==============================
Dr Paulos Nyirenda
Malawi SDNP Coodinator
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